Plans

Simple plans. Quoted for your team.

Every plan scores your calls against your own scorecard, with per-criterion verdicts and the evidence behind them. A written quote per seat for your team size, no modules bolted on later, no multi-year minimum. Volume discounts as your team grows.

Three plans. One scoring engine.

All three run the same AI scoring pipeline: transcription with speaker separation, per-criterion verdicts with the evidence behind them, breach register and coaching drafts. The difference is how much of the calibration and live machinery is switched on.

Starter

For teams replacing manual sample QA with AI scoring on every call or sale.

  • Calls transcribed and scored against your scorecard
  • Sale scoring: the calls from a customer's number within the sale window scored together as one
  • Your own scorecard, uploaded as CSV
  • Per-criterion verdicts with the evidence behind them
  • Breach register and dashboards
  • Email alerts on critical breaches
  • Drag-and-drop and REST API ingest
Get a Starter quote →
Pro

For live operations, BPOs and regulated firms with audit-grade requirements.

  • Everything in Growth
  • Live mid-call streaming and breach detection
  • Reconciliation of call answers against submitted applications
  • Priority support
Get a Pro quote →

Per-seat pricing depends on team size, and the per-seat rate steps down as your seat count grows. Email hello@callguardai.co.uk with your seat count and we will reply with a written quote, usually the same working day.

Common questions, answered.

What counts as a seat?

A seat is any user account on your CallGuard AI tenant: the advisers whose calls we score, and the compliance officers, supervisors and QA leads who review the results. Billing is per account, not per call, so a seat is charged whether or not that person handled a call in the month. Someone who leaves comes off your next invoice, and someone you add is first charged on your next invoice. Seats are quoted per plan for your team size, and volume discounts apply as headcount grows. Tell us your headcount and we will confirm your exact monthly total.

Are there volume discounts?

Yes. Per-seat pricing steps down as seat count grows. Tell us your team size and we will quote your rate.

Is there a minimum contract term?

No multi-year minimum is required. Seats are invoiced monthly in advance.

Is transcription and AI scoring included?

Yes. Transcription, redaction, AI scoring and coaching drafts are all part of the plan; there is no separate per-minute transcription bill.

Can I trial it before committing?

Book a demo and we will score synthetic calls against a scorecard like yours. When you want to try your own recordings, we put a DPA in place first. There is no integration project to begin.

Comparing options? Our comparison hub sets out how CallGuard AI compares with Aveni, Recordsure and CallMiner, and where each one fits.

Get an exact quote